Your business, always online.

An AI chatbot that answers questions, qualifies leads, and books appointments on your website, WhatsApp, and social media — trained on your business’s real information and conversing naturally in Spanish and English.

  • Web, WhatsApp, and social
  • Active 24/7
  • Spanish and English

Assistant · yourbusiness.com

online · replies instantly

  • Web
  • WhatsApp
  • IG
  1. Customer: ¿Tienen cita para mañana en la tarde?

  2. Assistant: ¡Claro! Mañana tengo 3:00 y 4:30 PM. ¿Cuál te funciona?

  3. Customer: 4:30. Do you guys speak English too?

  4. Assistant: Of course! You’re booked for tomorrow at 4:30 PM. See you then!

  5. Qualified lead → your team

    Appointment tomorrow 4:30 PM · prefers English

Switched to English automatically

The problem

Your customers don’t message during office hours.

They write at 9 PM, on Sundays, and over lunch. Same question, two different endings:

Without a chatbot

  1. Sun 9:12 PMAsks about an appointment tomorrow
  2. Mon 10:40 AMSomeone sees it in the inbox
  3. Mon 11:05 AMThey get a reply
  4. —Already booked somewhere else

With Wireless Media

  1. Sun 9:12 PMAsks about an appointment tomorrow
  2. Sun 9:12 PMThe bot replies with your real hours
  3. Sun 9:13 PMTakes name, phone, and what they need
  4. Sun 9:14 PMAppointment confirmed and your team notified

Benefits

Instant service, without adding another shift.

True 24/7 service

The chatbot replies instantly, any hour, every day. Your customers never wait until the next business day.

  1. Monday: covered
  2. Tuesday: covered
  3. Wednesday: covered
  4. Thursday: covered
  5. Friday: covered
  6. Saturday: covered
  7. Sunday: covered

Trained on your business

No generic answers: it knows your services, pricing, hours, and policies, because we train it on your real information.

  • Services
  • Pricing
  • Hours
  • Policies
  • FAQs

Lead qualification

It asks the right questions and hands you sales-ready leads, with the context of the conversation.

María R.

Ready to close
Needs
Saturday appointment
Channel
WhatsApp

Genuinely bilingual

It converses naturally in Puerto Rican Spanish and English, and switches languages to match the customer.

ES

¿Abren los domingos?

¡Sí! Los domingos de 10 a 4.

EN

Do you open on Sundays?

Yes! Sundays from 10 to 4.

Where your chatbot works

It escalates to your team, with full context, when needed.

  • Your website

    A widget that answers while customers browse.

  • WhatsApp Business

    Where your Puerto Rico customers already message you.

  • Facebook Messenger

    Instant replies on your Facebook page.

  • Instagram

    Direct messages handled, even in the small hours.

  • Human hand-off

    Transfers to your team when the case calls for it.

  • Appointment booking

    Collects details and confirms appointments on its own.

How we work

From your information to a bot that sounds like you.

A human strategist leads every step. We review real conversations and refine the answers continuously.

  1. Knowledge gathering

    We collect your business information: services, pricing, FAQs, policies.

  2. Training and personality

    We train the bot on that information and define its tone so it sounds like your brand.

  3. Channel integration

    We connect it to your website, WhatsApp Business, and social media, with human hand-off when needed.

  4. Monitoring and improvement

    We review real conversations and refine responses continuously.

Questions about this service

Have another question? We’ll answer it — straight, no jargon.

See all questions

Yes. We configure escalation rules: when the customer asks for it or the case requires it, the bot transfers the conversation to your team with full context.

Yes. We integrate the chatbot with WhatsApp Business, plus your website, Facebook Messenger, and Instagram.

We train it to recognize its limits: instead of making things up, it captures the customer’s details and escalates to your team. Every unanswered question feeds back into training.

Next time someone messages you at 11:47 PM, make sure someone is already there to answer.

Free, no-obligation consultation. We tell you honestly what you need — and what you don’t.

Book your free consultation