ES

AI-Powered Chatbots

An AI-powered chatbot serves your customers automatically — answering questions, qualifying leads, and booking appointments — on your website, WhatsApp, and social media, 24 hours a day. Wireless Media PR builds chatbots trained on your business’s real information that hold natural conversations in both Spanish and English.

Your customers message you at 9 PM, on Sundays, and during lunch. A well-trained chatbot answers instantly, resolves most questions, and hands you only the cases that need a human.

Benefits

True 24/7 service

The chatbot replies instantly, any hour, every day. Your customers never wait until the next business day.

Trained on your business

No generic answers: the bot knows your services, pricing, hours, and policies, because we train it on your real information.

Lead qualification

The chatbot asks the right questions and hands you sales-ready leads with the full conversation context.

Genuinely bilingual

It converses naturally in Spanish and English and switches languages based on the customer.

How we work

  1. Knowledge gathering

    We collect your business information: services, pricing, FAQs, policies.

  2. Training and personality

    We train the bot on that information and define its tone so it sounds like your brand.

  3. Channel integration

    We connect it to your website, WhatsApp Business, and social media, with human hand-off when needed.

  4. Monitoring and improvement

    We review real conversations and refine responses continuously.

Questions about this service

Can the chatbot hand off to a human?

Yes. We configure escalation rules: when the customer asks for it or the case requires it, the bot transfers the conversation to your team with full context.

Does it work on WhatsApp?

Yes. We integrate the chatbot with WhatsApp Business, plus your website, Facebook Messenger, and Instagram.

What if the bot doesn’t know an answer?

We train it to recognize its limits: instead of making things up, it captures the customer’s details and escalates to your team. Every unanswered question feeds back into training.

Ready to grow with AI?

Tell us your goal and we will show you exactly how artificial intelligence can get you there.

Get a free consultation